The Designer agrees to provide all the services outlined in the attached estimate/proposal within the criteria specified. If, however, the client changes any of the criteria during the project requiring additional services, a revision fee will be charged.

Additional services will include, but are not limited to, changes in the extent of work, changes in schedule, changes in the complexity of any elements of the project, and any changes made after client approval has been given for a specific stage of the project according to the agreed-upon schedule, including concept, design, composition, and production of mechanicals.

The Designer will keep the Client informed of additional services that are required and obtain the Client’s approval for any services that cause the total fees to exceed those outlined in the attached estimate/proposal.

The Designer reserves the right to adjust the schedule and/or charge additionally in the event that the Client fails to meet the agreed-upon deadlines for delivery of information, materials, approvals, payments, and for changes and additions to the services outlined in the estimate/proposal.

The Client will approve and proofread all final designs and type before the production of mechanicals. The Client’s approval of all tangible materials and artwork will be assumed after the work has been submitted to the client for review, unless the client indicates otherwise in writing.

All tangible materials in all circumstances remain the property of the Designer. All rights and ownership apply to preliminary concepts, works in progress, and finished material, whether the project is completed or canceled. The Client will be entitled to limited and specific usage rights of such materials only for the purpose of reproduction, after which all materials will be returned, unaltered, to the Designer within thirty days of use.

Upon payment of all fees and expenses, the Designer will grant all reproduction and/ or usage rights, as outlined in the attached estimate/proposal, for all approved final materials created by the Designer for this project.

If the Client wishes to make any additional use of the materials, the Client agrees to seek permission from the Designer and make such payments as are approved by the parties at that time. Where alterations or retakes are necessary, the Designer will be given the opportunity to make such changes at an agreed additional charge.

If the Client has requirements for how the project is to be prepared electronically, the Client must communicate this to the Designer before the project begins. Electronic files and software documents related to the Client’s project are the property of the Designer and must not be copied, altered, or modified without the written permission of the Designer.

Any budget figures or estimates for reimbursable expenses or implementation charges, such as out-of-pocket expenses, typesetting, printing, fabrication, or installation, are for planning purposes only. The Designer will use his or her best efforts to work within stated budgets but will not be liable if these expenses exceed budgets. When possible, no expenses in excess of the budget will be incurred without the Client’s written or initialed approval in advance.

The Client will reimburse the Designer for all out-of-pocket expenses incurred by the Designer on this project. These expenses are listed in the attached estimate/proposal and will be billed at cost plus any surcharge indicated in the attached estimate/proposal for account handling and supervision. Upon the Client’s request at the start of the project, records for out-of-pocket expenses will be retained by the Designer and will be made available to the Client upon completion of the project.

The Designer will have the right to include a published credit line on the completed designs or any visual representation. This same credit will be included in any publication of the design by the Client.

The Client will provide the Designer with samples of each printed or manufactured design. These samples will represent the highest quality of work produced.

Upon approval, the Client will make all payment installments, as scheduled and outlined in the estimate/proposal. The Client will pay interest on all overdue amounts not exceeding the maximum amount allowed by law.

The Designer may contract with other individuals or companies acting on behalf of the Client to provide additional services such as writing, photography, illustration, printing, and fabrication. The Client agrees to be bound by any terms and conditions, including required credits and usage rights, with respect to reproduction of the materials that may be imposed on the Designer by these third parties.

In the event of cancellation of this assignment, a cancellation fee will be paid by the Client, in addition to full payment for all work completed, expenses incurred, and hours expended. The cancellation fee will be based on the prices outlined in the estimate/proposal. Any initial payments that have been received will be credited against any amounts due.

This document and the attached estimate/proposal represent the entire agreement between the Client and the Designer and may be changed or modified only in writing and with the approval of both parties.

The Client and the Designer represent that they have full power and authority to enter into this agreement and that it is binding upon the Client and Designer and enforceable in accordance with its terms.

This Agreement will be governed by the law of the state in which the Designer’s principal place of business is located.

Graphic Outlines Ltd & Brandt Outlines Ltd are committed to protecting and respecting your privacy. This explains how we collect personal data, how we use it and who we might share it with. We may review this policy from time to time so please do check for updates. If you have any questions about this privacy policy or the way we process personal data please send an email to jb@graphicoutlines.com. Alternatively, please call us on +44 75908 27399 or write to us at 9 Waterman Way, Wapping, London E1W 2QN.

Our websites www.graphicoutlines.com and www.brandtoutlines.com are hosted on a UK server (ezpzhosting), it is stored on leased hardware that only ezpzhosting have access to. This hardware is located at the HostDime data centre in Maidenhead, UK, with backups stored in the OVH data centre in Roubaix, France. No data is stored or transferred outside the EEA.

What type of information do we collect from you?

We only collect relevant information that stand in relation to previous and current projects and are necessary to contact you. The personal information collected from you might include your name, email address, address, telephone numbers, social media handle, your job title or job description.

We collect information from you through our website; email, post, fax and mail correspondence with us; contact via phone; our social media channels; in-person contacts with employees; information we gathered via events, and information we receive from external third parties.

Cookies & Google Analytics

Our websites www.graphicoutlines.com and www.brandtoutlines.com do not incorporate the use of cookies. Cookies are small data text files that are placed on your computer when you visit a website. Cookies help to make websites work efficiently and provide us with information about how our website is used. We use a third party service (Google Analytics) to collect standard internet log information and details of visitor behaviour patterns. This helps us to make our site more responsive and to track and manage information relevant to your specific interests. This information is only processed in a way that does not identify anyone.

Transferring your information outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Graphic Outlines Ltd & Brand+Outlines Ltd does not transfer or store any personal data outside the EU.

Third parties

We will use your data in accordance with the law. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example, to send marketing brochures via email or post). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. We would only release your information to a third party outside of this if required to do so legally, for example, to comply with a legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our clients. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices and rights

You have a right to access the personal data we hold about you. You may ask us to update or erase the personal data we hold about you or to restrict the processing we carry out. You can also object to the way we are processing your personal data. To submit a question about the way we process your data or to enforce your rights please contact jb@graphicoutlines.com with your request.

Review of privacy policy

This policy was last reviewed in May 2021. The content of the policy may be reviewed and changed without prior notice, please visit the policy for any changes.